Do You Take Insurance?

Both my counseling and coaching practice operate on a self-pay basis only, and I do not accept insurance. This decision is rooted in my commitment to providing personalized, individualized care that is tailored to your unique needs and circumstances.  While I understand that insurance can be a helpful financial resource, I've found our journey together can be more focused, flexible, and effective through self-pay. If you have any questions or would like to discuss the payment structure further, please feel free to reach out. Your well-being remains my top priority, and I'm here to support you on your path to healing and growth.


What is The Difference between coaching & Counseling?

Counseling: Mental health counseling involves the diagnosis and treatment of mental health disorders. Licensed mental health professionals, such as psychologists, licensed clinical social workers, and licensed mental health counselors, provide counseling services. They are trained to assess and diagnose mental health conditions and offer evidence-based therapeutic interventions. Counseling typically involves exploring deep-seated emotions, unresolved issues, and past traumas. The goal of mental health counseling is often to alleviate symptoms, promote healing, and develop coping strategies for managing mental health conditions.

Coaching: Mental health coaching, on the other hand, is a more holistic and goal-oriented approach. Mental health coaches are not typically licensed mental health professionals but rather individuals who specialize in guiding clients toward personal growth, self-improvement, and achieving specific life goals. Mental health coaching focuses on improving overall well-being, enhancing personal effectiveness, and developing skills and strategies to overcome challenges. Coaches often work with clients to set goals, identify obstacles, and create action plans to achieve desired outcomes. While mental health coaches may address mental and emotional aspects, they don't diagnose or treat mental health disorders.

What Types of Clients Do You See?

I work with women and couples only.

Do you meet in person or online?

Sessions are online via video conferencing or in-person in at my private office.

What Age of clients do you see?

I see all ages of clients. Typically ages 10 and above have the cognitive ability to benefit from services. 

Do I have to be a christian?

No, you do not have to be a Christian. Please know my approach is faith-based.

What is your cancellation / rescheduling / late / No-Show policy?

Cancellations: Full refund or credit toward future session if cancelled 24 hours or more. If you wish to fully cancel within 24 hours and not reschedule, there is 50% cancellation fee.

Rescheduling: I understand life can get in the way and it is also important for me to be able to offer consistent services and availability for all my clients and orient my time around our sessions. Rescheduling is handled on a case by case basis. Consistent rescheduling may be subject to cancellation fees. 

Late / No-Show: You have up to 15 minutes to attend your session. After which a no-show fee of 50% will be charged. If for some reason I am still on the session after 15 minutes and you show up, you may have the remainder of your original session.

if I don't live in Florida, can i still get counseling services?

Unfortunately no, you cannot receive counseling services from me if you are not a resident of Florida. You can receive coaching services however.

If you think counseling services is what you need, I encourage you to find a licensed counselor in your state.
This is a good resource: https://www.psychologytoday.com/us

Do you offer payments plans?

Unfortunately no. I do offer packages which help spread the cost of sessions out over more sessions. 

What happens if i purchase a package, but don't use all the sessions?

When you purchase a package you have a certain amount of session credits. No refunds are given for unused credits.

Are you a licensed counselor?

No, but I am a licensed registered intern which allows me to offer full counseling services in the state of Florida under supervision of a Licensed supervisor. My supervisor is Minday Marcantelli. 

I am having trouble with purchasing or accessing courses?

Please email support@whitneyjameson.com

How do I access my purchased courses? 

After you checkout on Stripe, and account will be created with your email you used to check out. Your password will be emailed to you, so check your spam folder. 

Login with your email and password here >> Login Page

Once you log-in you should see your courses.

Please email support@whitneyjameson.com if you have further issues.